At Body and Way of Life Fitness, each session is designed to give you the highest level of attention, performance, and results. To maintain consistency and respect the time of all clients, the following policies apply to every scheduled session.
Scheduling & Time Commitment
All sessions are by appointment only.
Your scheduled time is reserved exclusively for you.
If you arrive late, the session will still end at the originally scheduled time to stay consistent with other clients’ bookings.
- Training sessions are counted based on total time spent, not per calendar session. If a session exceeds 1 hour, the additional time will be deducted from the remaining session balance accordingly.
- Session time begins at the scheduled start time and includes any extended time beyond 1 hour if training continues.
Late Cancellation Policy
Life happens — but because your session time cannot be filled last-minute:
Any cancellation made less than 24 hours before your session is charged in full.
This includes last-minute reschedules.
All late cancellations are automatically deducted from your remaining sessions or billed accordingly.
This policy ensures fairness and protects reserved time blocks for all clients.
No-Show Policy
If you do not show up for your scheduled session:
The session is charged in full.
Missed sessions cannot be rolled over or replaced.
Rescheduling Sessions
Rescheduling must be done at least 24 hours in advance.
Same-day rescheduling is treated as a late cancellation.
Repeated last-minute changes may affect your ability to keep your preferred time slot.
Payments & Session Packages
All sessions and packages are paid in advance.
Late-canceled or missed sessions are automatically deducted from your package.
Sessions cannot be transferred to another person.
Package Expiration:
Training packages must be used within 6-months of purchase depending on the package size.
Unused sessions after expiration cannot be refunded or extended.
Communication
All scheduling, cancellations, and changes must be made through text message to the trainer.
The timestamp of the message determines whether it falls inside or outside the 24-hour window.
Client Agreement
By booking a session or purchasing a training package with Body and Way of Life Fitness, the client acknowledges and agrees to this structure and all outlined terms and conditions listed on this page, including scheduling, the 24-hour cancellation and no-show policy. Payment for any session or package confirms acceptance of these terms.
These policies are in place to ensure structure, fairness, and accountability for all clients, while respecting the trainer’s time and the demand for limited training slots. Thank you for your understanding and dedication to your fitness journey.